Frequently Asked Questions (Zimbra Dedicated)
Subscriptions license is a yearly renewable license that entitle the customer to major and minor release updates and Zimbra Premier Support, portal access and more, wherelse a Perpetual license is a one time permanent license that do not comes with release updates after the first year.
Perpetual license customer can purchase yearly support in subsequent years, however the cost of yearly support will be calculated from the first year of purchase up to the current year plus 20% reinstatement fees.
When the subscription license is expired, customers will have a grace period of 30 days to renew the subscription. After 30 days, all Network Edition related features will stop working.
Once your needs are determined, placing an order takes just a few moments. Provisioning of the software key and configuring the support services typically takes 1-2 business days to complete. You will be contacted via email with license keys once the order finalizes.
Yes. We accept checks, credit cards, or cash. The license provisioning process begins when payment is received.
Absolutely. Not everyone in the organization needs all the features offered in the Professional Edition. You can mix and match license class of service.
Zimbra Open Source
Absolutely, all your email data, etc. will be left intact if you choose not to purchase ZCS Network Edition